Support

At Schoolcomms, we’re serious about helping you get the most out of your school-home communication solution. That’s why we’ve always made it easy for you to get the answers you need, when you need them.

Downloads
Click here to download the latest software updates.
Quick Reference Guides
Click here to access the quick reference guides for SIMS, Non-SIMS, PAYG customers and installation guides.
User Manual
Version 7 HelpClick here
You will need your Schoolcomms username and password to access the manual.

Ask a Question
Click here to fill out our Ask A Question form, which will be dealt with promptly by our Schoolcomms Support team.

Video Guides

From a comprehensive overview to specific tasks, we’ve got several video clips to help you learn everything you need to know about using your software. Click here

Frequently Asked Questions
Click here to view our Frequently Asked Questions.

Order Status

If you need to change, cancel, or check the status of an order, click here.

Web Registered Parents

Parents and school members who have a registration letter can click here to login.

User Forum

Why not get help and advice from other schools? Click here to access our customer forum.